What should I say to the insurance adjuster?

Saturday, May 6th, 2023

You can expect to be contacted by an insurance adjuster from the at-fault driver’s insurance company within a few days of your collision. It is wise to talk to use before you speak to the other driver’s insurance company. If the other driver’s insurer contacts you after you have contacted us, you can tell the insurance adjuster that we will be handling all communications regarding insurance.

When you speak with your own insurance company, be very careful what you say. You might assume that your own insurance company is on your side, but their sole purpose of speaking with you is to find ways to minimize or deny your compensation. When you report your crash to your insurance company, stick to the facts and do not speculate about or exaggerate what may have happened. Avoid providing details of your injuries other than that you have been injured and that you have consulted with a health care provider to determine your medical treatment. Take notes of your conversation, and most importantly, do not accept any settlement offers or consent to any recorded statements. An attorney at our firm can help you craft a statement that protects your right to compensation, and we can help you collect all the necessary information you may need to provide.